Returns & Exchanges

At JustFab, we want you to love your style, which is why we offer a 60-day window for easy returns and free exchanges. Whether you need a different size or a complete style swap, our goal is to ensure you are perfectly satisfied with your fashion finds.

1

Start Your Return

Log into your account and visit the 'Order History' section to select the items you wish to send back and choose between a refund or a free exchange.

2

Print Your Label

Download and print your pre-paid shipping label provided by our returns portal to ensure your package is tracked and processed efficiently.

3

Pack Your Items

Place your unworn items with original tags attached into the original shipping box or a similar secure mailer, then attach the pre-paid label to the outside.

4

Drop Off and Relax

Take your package to the nearest authorized shipping location; once we receive and inspect your items, we will process your refund or ship your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing